FAQs
How can we order?
You can place order directly on the website.
Can we place order using CASH ON DELIVERY?
Cash On Delivery is not available with us for the Online orders. If you are buying from a city where our stores are located, then you can place an order over the email and can collect the products from our store by paying in cash.
How many days will it take for the delivery of the products?
It generally takes 1-2 Weeks to deliver the products. The time varies from product to product and the city/County of the delivery of products.
Generally, in all the metro cities in INDIA the ETA is 7-10 working days but again it depends on the availability of the products and the type of printing method which is selected.
You can always check the delivery timelines with our customer agent who will be able to check the availability of the products and can give you an assure date of delivery of products.
What are all the places that you deliver?
We deliver all across India as well as the globe. We are tied up with multiple logistic partners like Bluedart, Indian Post, DTDC, Gati, Fedex, etc.
Will the size of the product be same as mentioned on the website or Catalog?
Yes, 99% of the cases the size will be same. In some cases, especially for trophies the sizes might vary from 0.5 – 1 inches. These are handcrafted products, so the consistency might get affected sometime in the course of production.
Can we get the GST bill?
Yes, we issue all the bills with the GST details of our product firm so that you can claim input tax. Ensure that while placing the order, you enter your GST no. along with the correct billing name and address.
In case, you have missed initially then you can contact our customer agent or write us an email at shop@c-sharpcorner.com and we will modify and send the revised invoice with the GST details.
We can issue the revised bill in the same month only when the order was placed. Post that we will not be able to modify the invoice.
We belong to SEZ unit, so we want invoice without GST. Is it possible?
Yes, for SEZ units we can give the invoice without the GST. You need to share the details of the SEZ unit with your account manager and they will issue the invoice without the GST and a copy of LUT bond to submit it to your finance team.
If I want to replace my product what is the estimated time for the same?
If the stock is readily available, depending on your location, we can replace it. There will be charges for the courier of the shipment.
However, we don’t assure that the products can be replaced for every product.
In cases, where C# Corner team has done any mistake, then the replacement will be done free of cost for all kind of products.
Will the trophies reach to me safely (without damage), especially the crystal ones?
We have an efficient packaging team who packs the products in such a way that it should be able to bear all the mishandling during the transit and can reach safely to your hands.
The crystal / glass / acrylic ones are specially packed in thermocol boxes and much extra care is taken for the same.
Does the color of the trophy fade after a long time?
The color will get certainly get affected after a long time for the metallic products. The effect will be less if it is well taken care like the products shouldn’t be kept open in the normal room temperature – ideally, meant to be kept in showcases (covered area) so that it doesn’t get affect with the moisture.
For the plastic and wooden products, it will remain same always.
Can the trophies be polished again?
No, generally it will not be required if the trophy is handled nicely.
If products get damaged do, we get replace or refund?
Yes, we do free replacement of the product which gets damaged in transit. The same needs to be informed to our team via email along with the pictures of the damaged products within 2 days of receiving the products. In case, the same is not communicated on time then the replacement cannot be given.
Do you deliver products internationally?
Yes, we ship products outside India also. The charges will be extra for the same. Once you give us the details of your order, we take the estimated cost from our vendors and will give the quotation to you.
We are tied up with multiple vendors, which helps us to give the best possible quotation.
For any other query, feel free to contact us!
You can place order directly on the website.
Can we place order using CASH ON DELIVERY?
Cash On Delivery is not available with us for the Online orders. If you are buying from a city where our stores are located, then you can place an order over the email and can collect the products from our store by paying in cash.
How many days will it take for the delivery of the products?
It generally takes 1-2 Weeks to deliver the products. The time varies from product to product and the city/County of the delivery of products.
Generally, in all the metro cities in INDIA the ETA is 7-10 working days but again it depends on the availability of the products and the type of printing method which is selected.
You can always check the delivery timelines with our customer agent who will be able to check the availability of the products and can give you an assure date of delivery of products.
What are all the places that you deliver?
We deliver all across India as well as the globe. We are tied up with multiple logistic partners like Bluedart, Indian Post, DTDC, Gati, Fedex, etc.
Will the size of the product be same as mentioned on the website or Catalog?
Yes, 99% of the cases the size will be same. In some cases, especially for trophies the sizes might vary from 0.5 – 1 inches. These are handcrafted products, so the consistency might get affected sometime in the course of production.
Can we get the GST bill?
Yes, we issue all the bills with the GST details of our product firm so that you can claim input tax. Ensure that while placing the order, you enter your GST no. along with the correct billing name and address.
In case, you have missed initially then you can contact our customer agent or write us an email at shop@c-sharpcorner.com and we will modify and send the revised invoice with the GST details.
We can issue the revised bill in the same month only when the order was placed. Post that we will not be able to modify the invoice.
We belong to SEZ unit, so we want invoice without GST. Is it possible?
Yes, for SEZ units we can give the invoice without the GST. You need to share the details of the SEZ unit with your account manager and they will issue the invoice without the GST and a copy of LUT bond to submit it to your finance team.
If I want to replace my product what is the estimated time for the same?
If the stock is readily available, depending on your location, we can replace it. There will be charges for the courier of the shipment.
However, we don’t assure that the products can be replaced for every product.
In cases, where C# Corner team has done any mistake, then the replacement will be done free of cost for all kind of products.
Will the trophies reach to me safely (without damage), especially the crystal ones?
We have an efficient packaging team who packs the products in such a way that it should be able to bear all the mishandling during the transit and can reach safely to your hands.
The crystal / glass / acrylic ones are specially packed in thermocol boxes and much extra care is taken for the same.
Does the color of the trophy fade after a long time?
The color will get certainly get affected after a long time for the metallic products. The effect will be less if it is well taken care like the products shouldn’t be kept open in the normal room temperature – ideally, meant to be kept in showcases (covered area) so that it doesn’t get affect with the moisture.
For the plastic and wooden products, it will remain same always.
Can the trophies be polished again?
No, generally it will not be required if the trophy is handled nicely.
If products get damaged do, we get replace or refund?
Yes, we do free replacement of the product which gets damaged in transit. The same needs to be informed to our team via email along with the pictures of the damaged products within 2 days of receiving the products. In case, the same is not communicated on time then the replacement cannot be given.
Do you deliver products internationally?
Yes, we ship products outside India also. The charges will be extra for the same. Once you give us the details of your order, we take the estimated cost from our vendors and will give the quotation to you.
We are tied up with multiple vendors, which helps us to give the best possible quotation.
For any other query, feel free to contact us!